FREQUENTLY ASKED QUESTIONS

 

Question. Does the canvas artwork come framed?

Answer. Domestic Canvas Artwork: All of our domestic canvas artwork comes fully framed and ready for hanging on the wall. 

    International Canvas Artwork: For our international customers, we understand that shipping framed artwork can be challenging due to size and weight restrictions. Therefore, our international canvas artwork is shipped rolled up. This allows for easier and more cost-effective shipping, while still ensuring that the artwork remains protected during transit.

Q. Can the artwork be shipped internationally, such as to the United States, Canada, Australia, EU, or the UK?
A. Yes, artwork can be shipped to most countries worldwide.

Q. Can I order a custom size print?
A. Yes, many more sizes are available. Contact us to place a custom order  Contact.

Q. Can I pick up the artwork if I live in Israel to avoid shipping costs?
A. Yes, the artwork can be picked up from our publisher in Jerusalem or Beit Shemesh.

Q. What if the artwork is damaged during transportation?
A. Every artwork is fully insured, and customers are not responsible for any damage. We will send a new artwork free of charge.

Q. How long does it take for the artwork to be delivered?
A. Delivery times vary depending on your location and the artwork you purchase. We will provide a link that can track your order once it has shipped.

Q. How do I care for my artwork?
A. We recommend keeping your artwork out of direct sunlight and away from moisture. To clean your artwork, simply use a dry cloth.

Q. Do you offer gift cards?
A. Yes, we offer gift cards Please contact us for more information.

Q. Can I request a customization of an artwork?
A. Yes, you can request the customization. Please contact us for more information.

If you have any further questions or need assistance, please don't hesitate to contact our customer support team. We are here to help you make the best choice for your art collection.

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